Overcoming the five dysfunctions of a team: A field guide for leaders, managers, and facilitators
Publication details: San Francisco, Jossey-Bass / Wiley: 2005.Description: x, 155p., glos., 23 cm X 20 cmISBN:- 9780787976378
- 658.4022
| Item type | Current library | Call number | Materials specified | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Books | KEIC | 658.4022 LEN (Browse shelf(Opens below)) | Checked out | 04/10/2024 | 22879 |
Recommended by: Subrat Sarangi
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TABLE OF CONTENTS
Why a Field Guide? xiii
Section One: Getting Clear on the Concept 1
The Case for Teamwork 3
A Quick Overview of the Model 7
Two Important Questions 9
Section Two: Overcoming the Five Dysfunctions of a Team 11
Overcoming Dysfunction #1: Building Trust 13
Overcoming Dysfunction #2: Mastering Conflict 37
Overcoming Dysfunction #3: Achieving Commitment 51
Overcoming Dysfunction #4: Embracing Accountability 61
Overcoming Dysfunction #5: Focusing on Results 69
Section Three: Answering Questions and Anticipating Problems 81
Common Questions 83
Objections from Participants 89
Obstacles to Avoid 93
Section Four: Building the Team 101
Team-Building Road Map 103
The Initial Off-Site 107
Tools and Exercises in Detail 113
Glossary of Terms 143
Resources 149
Acknowledgments 153
About the Author 155
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